Terms of service

Terms of Service

Last Updated: [Insert Date]

Welcome to MadeinEden ("we," "our," or "us") a P215 Investment LTD Company. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our online store located at https://madeineden.co.

By accessing our website or purchasing from us, you agree to these Terms.

1. Eligibility

By using this website, you confirm that you are at least 18 years of age or have the permission of a parent or legal guardian.

2. Products

We specialize in skincare and body care products, including body butters and essential oil-based products.

We strive to display product descriptions, ingredients, and images as accurately as possible. However:

  • Product colours may vary depending on your screen.
  • Fragrance perception is subjective and may differ between individuals.
  • Results from skincare products vary from person to person.

3. Orders

All orders are subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel any order
  • Limit purchase quantities
  • Correct pricing or product errors
  • Cancel orders suspected of fraud or unauthorized activity

If payment has already been processed for a cancelled order, we will issue a refund.

4. Pricing

All prices are displayed in the currency selected on our website where applicable.

Prices are subject to change without notice.

Applicable taxes and shipping charges will be calculated during checkout.

5. Payment

We accept secure payment methods offered through Shopify, which may include:

  • Visa
  • Mastercard
  • American Express
  • PayPal
  • Shop Pay
  • Apple Pay
  • Google Pay
  • Klarna (where available)

Payment must be received before an order is dispatched.

6. Shipping

Shipping times are estimates only.

Once an order has been handed to the shipping carrier, delivery times are outside our control.

Customers are responsible for providing accurate shipping information.

We are not responsible for delays caused by:

  • Customs processing
  • Postal disruptions
  • Incorrect delivery addresses
  • Weather events
  • Carrier delays

7. Returns & Refunds

Please refer to our Refund Policy for full details.

If your product arrives damaged or incorrect, please contact us within 7 days of receiving your order.

Due to hygiene reasons, opened skincare products cannot generally be returned unless they are faulty or required by applicable consumer law.

8. Product Use

Our products are intended for external use only.

Before using any skincare product, we recommend performing a patch test.

Discontinue use immediately if irritation occurs.

Our products are not intended to diagnose, treat, cure, or prevent any medical condition.

Always consult a healthcare professional if you have known allergies, skin conditions, or concerns.

9. Allergies & Ingredients

Customers are responsible for reviewing ingredient lists before purchasing.

MadeinEden is not liable for allergic reactions resulting from ingredients clearly disclosed on product pages.

10. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Images
  • Product photography
  • Branding
  • Product descriptions
  • Graphics
  • Website design

is the property of MadeinEden and may not be copied, reproduced, or distributed without written permission.

11. Promotions & Discounts

Discounts, promotional offers, and Buy 2 Get 1 Free promotions:

  • cannot be exchanged for cash
  • cannot be applied retrospectively
  • may be modified or withdrawn at any time
  • may not be combined with other offers unless stated

12. Limitation of Liability

To the maximum extent permitted by law, MadeinEden shall not be liable for:

  • indirect damages
  • consequential damages
  • loss of profits
  • loss of data
  • delays beyond our control

Our total liability shall not exceed the amount paid for the products purchased.

Nothing in these Terms limits any rights you may have under applicable consumer protection laws.

13. Privacy

Your use of our website is also governed by our Privacy Policy.

We collect and process personal information in accordance with applicable privacy laws.

14. Third-Party Services

Our website may include services provided by third parties, including:

  • Shopify
  • Meta
  • Google
  • Payment providers
  • Shipping carriers

We are not responsible for the content or practices of third-party websites or services.

15. Governing Law

These Terms shall be governed by the laws of the jurisdiction in which MadeinEden operates, without regard to conflict of law principles.

16. Changes to These Terms

We reserve the right to modify these Terms at any time.

Changes become effective immediately upon posting to this website.

Your continued use of the website constitutes acceptance of any revised Terms.

17. Contact Us

If you have any questions regarding these Terms, please contact us.

MadeinEden

Website: https://madeineden.co

Email: support@madeineden.co

A recommendation for your Shopify store

In addition to Terms of Service, you should also have:

  • Privacy Policy
  • Refund Policy
  • Shipping Policy
  • Cookie Policy (particularly if you use Meta Pixel, Google Analytics, or similar tracking technologies)

Having all of these linked in your website footer helps build customer trust and supports compliance with privacy and consumer protection requirements.